1. Shipping rates & costs
- Shipping rates are calculated based on the weight of your order and your location.
- You can view the shipping cost for your order during the checkout process before making a payment.
2. Shipping methods and delivery times
- We offer standard shipping for all orders.
- Orders are typically processed within 1-2 business days of receiving payment.
- Once your order has been processed, it will be shipped via our selected carrier.
- Shipping times vary depending on your location. Typically, orders within India will arrive within 3-7 business days. International orders may take longer, depending on customs clearance and other factors.
3. Shipping restrictions
If you have any shipping restrictions, such as shipping to certain countries or PO boxes, you will want to display them here. Sometimes, state legislation may prevent some products from being shipped to certain locations. Be very clear on what restrictions exist and who is impacted by them.
4. Missing or lost packages
- In the rare event that your order is damaged or lost during shipping, please contact our customer service team immediately.
- We will work with you to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.
5. Return and exchange information
- If you need to return an item for any reason, please refer to our Returns Policy for instructions on how to initiate a return.
- Customers are responsible for the cost of return shipping unless the return is due to an error on our part.